Every load is documented
Invoice, lot-summary manifest, condition grade and bill of lading are issued in writing under our Texas-formed entity — the paperwork your accountant and your state resale filings need.
Before you buy
Facts & Answers
Liquidation only works when both sides know exactly what is being sold. These are the answers our team gives on the phone every day, documented here so you can read them before you spend a dollar.
Legal entity
PalletCove Liquidation LLC
Formed in Texas
Hours (CT)
Monday – Friday: 8:00 AM – 6:00 PM CT
Saturday: 9:00 AM – 2:00 PM CT
Sunday: Closed
At a glance
The essentials in one place
Every figure below is the same one used at checkout, on invoices and in our published policies.
Legal entity
PalletCove Liquidation LLC
Formed in Texas
Minimum order
One pallet
No membership, no application fee
Handling time
1–3 business days
After payment clears
Shipping coverage
48 contiguous states
Free Houston warehouse pickup
Payment methods
Credit and debit cards only
Methods available are shown at checkout
Sales tax
Shipping-address dependent
Final invoice reviewed before payment
The company
The company — what you need to know
Who we are, where we operate and how to reach us.
Sourcing
Sourcing — what you need to know
Where loads come from and what we can document.
Manifests
Manifests — what you need to know
Manifested versus unmanifested loads, stated plainly.
Payment
Payment — what you need to know
Accepted methods, when you pay and sales tax.
Freight
Freight — what you need to know
Flat rates, transit times and delivery day.
Claims
Claims — what you need to know
Shortages and transit damage, step by step.
Buying
Buying — what you need to know
Minimums, requirements and pickup.
Condition
Condition — what you need to know
Grades, testing and retail-value estimates.
Returns
Returns — what you need to know
New-product returns and separate liquidation claims.
Condition grading
What each grade means in practice
The grade on a listing is the grade you receive. Nothing is upgraded in the description.
| Grade | What it is | What to expect |
|---|---|---|
| Customer returns | Units returned by shoppers. A mix of working, lightly used and non-functional items. | Sorting and testing required on your side. Packaging is often opened. |
| Overstock | Unsold, unused inventory cleared by the retailer or supplier. | Generally the cleanest grade. Packaging may show storage wear. |
| Shelf-pulls | Unused units removed from retail display or seasonal resets. | Product is unused; retail wear and price stickers on packaging are normal. |
| Salvage | Damaged or incomplete inventory sold for parts, repair or scrap value. | Not sold as working merchandise. Priced accordingly. |
Freight
Flat delivery rates, published
These are the same options and prices shown at checkout. Nothing is added afterwards.
| Delivery option | Rate | Typical transit |
|---|---|---|
| Free freight deliveryStandard freight is included for eligible addresses in the 48 contiguous states. Receiving access and unloading arrangements are confirmed for each load. | Free | 3–7 business days |
Handling is 1–3 business days after payment clears, before transit begins. Full details are in our Shipping Policy.
Important buyer disclosure
PalletCove Liquidation is an independent liquidation reseller operated by PalletCove Liquidation LLC. Retailer and brand names describe the original source of inventory only and imply no affiliation, authorisation or endorsement. Liquidation merchandise is sold as-is with no manufacturer or retailer warranty. No estimated retail value is promised for a lot, and we make no claim or promise about resale income. Prices are shown in US dollars and we ship to the 48 contiguous United States only.
How an order runs
From listing to delivery
The same four steps apply to a single pallet and to a full truckload.
How buying works
From manifest to loading dock in four documented steps
A wholesale liquidation purchase should read like a freight contract, not a gamble. Here is exactly what happens after you choose a load.
1. Review the listing and lot summary
Every pallet and truckload states its load type, condition grade, pallet count and fixed price. Download the lot-summary (non-itemized) manifest from the product page before you commit.
2. Place your order and receive an invoice
Checkout records the order in your name and issues an invoice from PalletCove Liquidation LLC. Nothing is charged automatically, and free shipping is already included in the price.
3. Pay with a method shown at checkout
Card payments use a secure link from our processor; bank and app payments follow the instructions we send you. Valid resale certificates are reviewed and applied where your state allows.
4. We wrap and dispatch with a BOL
Handling takes 1–3 business days after payment clears, then 3–7 business days in transit, with a bill of lading and tracking issued on dispatch.
PalletCove Liquidation LLC — Texas-formed LLCResale certificates accepted for tax-exempt invoicingEncrypted, PCI-DSS compliant card paymentsBill of lading and tracking on every dispatchWritten condition grade on every listingFree shipping included on every order4000 Telephone Rd Unit B11, Houston, TX 77087PalletCove Liquidation LLC — Texas-formed LLCResale certificates accepted for tax-exempt invoicingEncrypted, PCI-DSS compliant card paymentsBill of lading and tracking on every dispatchWritten condition grade on every listingFree shipping included on every order4000 Telephone Rd Unit B11, Houston, TX 77087
Still need something confirmed in writing?
Ask for it. Manifests, condition notes and freight terms are documented and shared before you pay.
Buyer protection
Built to be audited, not just advertised
Wholesale liquidation attracts imitators. These are the checks that let a professional reseller buy from us with confidence.
Free shipping, tracked to your door
Outbound loads ship with a bill of lading, carrier name and tracking. Damage discovered at delivery is claimable when noted on the delivery receipt.
Payments stay verifiable
We invoice first and send payment instructions in writing from our company email, so you always know exactly who you are paying and why.
Questions before you buy? Read our payment policy and refund policy, or call (713) 819-3904 and speak to a load specialist.