Privacy Policy

PalletCove Liquidation LLC operates palletcoveliquidationusa.com. This policy covers information supplied through our website, order process, email and phone communications. It describes our practices; browsing this page does not waive your privacy rights.

We collect information needed to respond to requests and fulfill wholesale liquidation orders.

• Name, business name, email, phone number, billing and delivery addresses, and delivery-access instructions.
• Order selections, payment method, order history, resale certificates and documents you choose to send.
• Contact, quote, sell-to-us and support messages, newsletter subscriptions and welcome-coupon requests.
• Payment status and processor references needed to reconcile an order. Do not send card details or receipt screenshots.

Our website and hosting services may process IP addresses, request times, browser information and error or performance records needed to deliver and protect the service. Browser storage keeps cart contents, coupon choices, sign-in sessions and notice preferences. Our Cookie Policy explains these functions. We do not assert that Google Analytics, advertising pixels or enhanced-conversion tracking are active merely because our products may appear in search or shopping listings.

We use relevant information to process orders, send invoices and updates, reconcile processor payment confirmation, arrange delivery, review resale certificates, respond to inquiries, manage claims and prevent abuse. Order submission alone does not establish cleared payment.

• Newsletter and coupon subscriptions may receive product and promotional emails. Marketing emails include an unsubscribe link.
• Unsubscribing from marketing does not stop necessary order, payment, support or security communications.

We share information needed for the task with hosting, storage, email-delivery and card-processing providers and carriers. A carrier needs contact and delivery details; a card processor handles the card transaction on its own payment page. We may disclose relevant records when required by law or to protect against fraud and legal claims. We do not sell personal information. Third-party payment pages have their own privacy terms.

We retain records for order fulfillment, support, payment reconciliation, accounting, applicable legal obligations and dispute handling. Retention depends on the type of record and legal requirements; an unsubscribe request may leave a suppression record so we do not resume marketing unintentionally. We use HTTPS and access controls, but no online system is completely secure. Do not email card numbers, CVV codes, banking passwords or one-time security codes.

Contact us to request access, correction or deletion of information, or to stop marketing. Rights depend on applicable law, including state privacy laws where they apply; records needed for tax, fraud prevention or an unresolved order may not be immediately deletable. We may verify your identity before disclosing or changing records and respond within the applicable legal period. Where relevant law provides appeal or complaint rights, you may ask how to exercise them.

Our wholesale service is intended for adults purchasing for business or resale and is not directed at children. Tell us if a child’s information has been submitted so we can review it. Links to external services do not make us responsible for their privacy practices. We will update this page when our practices change and provide additional notice where required by law.