Every load is documented
Invoice, lot-summary manifest, condition grade and bill of lading are issued in writing under our Texas-formed entity — the paperwork your accountant and your state resale filings need.
Buyer help centre
Frequently Asked Questions
Ordering, payment, sales tax, freight rates, condition grades and returns — answered plainly, the way our team answers them on the phone.
Legal entity
PalletCove Liquidation LLC
Formed in Texas
Hours (CT)
Monday – Friday: 8:00 AM – 6:00 PM CT
Saturday: 9:00 AM – 2:00 PM CT
Sunday: Closed
Who we are
Business identity, what we sell and who we sell to.
Placing an order
How the buying process runs, start to finish.
Payment, pricing and tax
What we accept, when you are charged and how tax is handled.
Freight and delivery
Rates, transit times and what happens on delivery day.
Condition, returns and support
What to expect in the box and what to do if something is wrong.
Important buyer disclosure
PalletCove Liquidation is an independent liquidation reseller. Retailer and brand names describe the original source of inventory only and imply no affiliation, authorisation or endorsement. Liquidation merchandise is sold as-is with no manufacturer or retailer warranty, and we make no claim or promise about resale income. No estimated retail value is promised; manifests are non-itemized lot summaries.
Why buyers can verify who they are dealing with
Identity, payment security, shipment documentation and published policies.
Verifiable business
PalletCove Liquidation LLC, formed in Texas, operating from a physical warehouse in Houston, Texas.
Secure payments
Card payments run on an encrypted, PCI-DSS compliant processor page. Card numbers are never stored by us.
Documented shipments
Bill of lading and tracking issued on every outbound load, with an estimated delivery window on your order.
Policies published
Shipping, payment, tax, returns, warranty, privacy and terms are all public and linked from every page.
How an order moves through our dock
Four steps from checkout to delivery.
How buying works
From manifest to loading dock in four documented steps
A wholesale liquidation purchase should read like a freight contract, not a gamble. Here is exactly what happens after you choose a load.
1. Review the listing and lot summary
Every pallet and truckload states its load type, condition grade, pallet count and fixed price. Download the lot-summary (non-itemized) manifest from the product page before you commit.
2. Place your order and receive an invoice
Checkout records the order in your name and issues an invoice from PalletCove Liquidation LLC. Nothing is charged automatically, and free shipping is already included in the price.
3. Pay with a method shown at checkout
Card payments use a secure link from our processor; bank and app payments follow the instructions we send you. Valid resale certificates are reviewed and applied where your state allows.
4. We wrap and dispatch with a BOL
Handling takes 1–3 business days after payment clears, then 3–7 business days in transit, with a bill of lading and tracking issued on dispatch.
PalletCove Liquidation LLC — Texas-formed LLCResale certificates accepted for tax-exempt invoicingEncrypted, PCI-DSS compliant card paymentsBill of lading and tracking on every dispatchWritten condition grade on every listingFree shipping included on every order4000 Telephone Rd Unit B11, Houston, TX 77087PalletCove Liquidation LLC — Texas-formed LLCResale certificates accepted for tax-exempt invoicingEncrypted, PCI-DSS compliant card paymentsBill of lading and tracking on every dispatchWritten condition grade on every listingFree shipping included on every order4000 Telephone Rd Unit B11, Houston, TX 77087
Buyer protection
Built to be audited, not just advertised
Wholesale liquidation attracts imitators. These are the checks that let a professional reseller buy from us with confidence.
Free shipping, tracked to your door
Outbound loads ship with a bill of lading, carrier name and tracking. Damage discovered at delivery is claimable when noted on the delivery receipt.
Payments stay verifiable
We invoice first and send payment instructions in writing from our company email, so you always know exactly who you are paying and why.
Questions before you buy? Read our payment policy and refund policy, or call (713) 819-3904 and speak to a load specialist.